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> Next Day Delivery (cut off order time - 4:00pm)

All orders eligible (subject to items being in stock, please call us on 0800 170 7012 to confirm availability, our site does not show stock levels) for next day delivery placed before 4.00pm will ship on our standard next day service. Any order placed after this time will be dispatched the following day.

Please note: it may not be possible for Next Day Delivery to Northern Ireland, Republic of Ireland, Scottish Highlands, and the Channel Islands. Please contact us for more information regarding delivery to these places.

> Standard Next Day Delivery

Most products are shipped as standard on a next working day delivery.  Delivery can be anytime between 7.30am and 6.00pm and will require a signature upon delivery.

> Next Day Delivery - Pre 10.30am 

Delivery the following working day before 10.30am. Your order must be placed before midday on the previous working day to ensure delivery on time. Please be aware this is not available to all UK postcodes.

> Next Day Delivery - Pre 12.00 Noon 

Delivery before 12.00 noon the following working day. Your order must be placed before midday on the previous working day to ensure delivery on time. Please be aware this is not available to all UK postcodes.

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In the event of adverse weather conditions there may be some delays to the delivery of your order.

Some large and bulky items are shipped via a palletised delivery and can take 48-hours.  Items may take longer and we will notify you if this is the case with your order.

Our delivery service is available for all addresses within Mainland UK. Please be aware delivery service/charges may differ for Northern Ireland, Scottish Highlands, Channel Islands and the Republic of Ireland.

Please note that working days exclude Saturdays, Sundays and Bank Holidays.

As all our parcels require a signature upon delivery; we are unable to deliver to PO Box addresses. Orders to one address may be delivered in one or more deliveries. Any delivery timescales are indicative only.  We use a number of courier and delivery companies including Royal Mail, UPS, DHL and City Link as well as others.  For security reasons all parcels must be signed for on receipt. If you will not be at home during normal office hours you can provide us with an alternative delivery address where someone will be available to sign for your parcel.

If you would like any additional information about deliveries to the UK, Scottish Highlands and Channel Islands or any information about International deliveries please contact our customer services team on 0800 170 7012.

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> Delivery Charges

Projector Lamps – Free shipping to mainland UK

Standard Next-Day Delivery - from £8.99

Timed delivery Pre 12.00am - from £15.00 (not available to all UK postcodes)

Timed Delivery Pre 10.30am - from £20.00 (not available to all UK postcodes)

Delivery to Ireland from £25.00 (1 - 2 days)

Delivery charges to Scottish Highlands, Channel Islands, Northern Ireland or Republic of Ireland can vary. Please contact us for more accurate information regarding delivery charges to these places.

Palletised items or oversized items priced individually and can be up to 48-hour delivery.

Free of charge delivery is offered on certain items as advertised.

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> Returns Information

We understand that from time to time you may wish to return a product to us. Please selected from the return options below:

- Please Click Here to view our full Returns Policy

- Please Click Here to view our Returns Form

Please note: if the returns form doesn't confirm your request has been submitted then please clear your web browser cache or use Incognito mode in your preferred Internet browser.

You may purchase right here online with our secure ordering system, or you may call our AV Specialists to place your order. We offer the following options for your purchase.

Credit Card

• Mastercard
• Visa
• Visa Delta
• Switch

Purchase Order*

• Primary Schools, Secondary Schools, Universities,
• Local Authorities
• NHS
• Business upon approval
• Others upon approval
• If you require an account please call us on 0800 170 7012
  
  The following will be required for a purchase order:
  
  
• The purchase order should be made out to AV Partsmaster
• Include a billing address and a shipping address.
• The P.O. number
• Net 30 terms
• Description of what you're ordering
• Signature

If you would like to pay by bank transfer please call us on 0800 170 7012

*Purchase orders are accepted for educational and government orders. Our payment terms are Net 30 days. Other customers seeking 30-day terms will be considered on a case by case basis. All purchase orders are subject to credit approval prior to shipment.