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SKU: ESP1151 | Brand: Epiphan

SKU: ESP1151 | Brand: Epiphan

Epiphan Pearl 2 all-in-one rackmount 6 input video production system (2RU)

Epiphan Pearl 2 all-in-one rackmount 6 input video production system (2RU)

£7,425.00  Excl VAT £8,910.00  Inc VAT

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  • Order before 4pm for next working day delivery
  • Please note working days are Monday - Friday
  • If ordered before 4pm on a Friday, delivery would be Monday

  • Order before 4pm for next working day delivery
  • Please note working days are Monday - Friday
  • If ordered before 4pm on a Friday, delivery would be Monday

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Epiphan Pearl 2 all-in-one rackmount 6 input video production system (2RU)

All In One Video Encoder and Video Production System - Rackmount

Key Features

• All in one video encoder and video production system

• Capture 6 video sources at once

• NDI® and NDI|HX support

• Capture stunning *4K video at 30 fps.

• Seamless CMS support for Kaltura and Panopto

• Easily integrate with Crestron AV Systems

• Remote login - Login to your Pearl-2 securely from anywhere over an Internet connection

• Network security compliant with 802.1x support, RTMPS encryption for secure live streaming, SFTP and HTTPS data encryption

• Simultaneously live stream to YouTube, Facebook and any other CDN or video portal

• Switch video sources live

• Design your own custom layouts, including picture in picture, using the drag-and-drop editor in Pearl-2’s web-based Admin panel

• Single person operation

• Output video to local displays

• Stream locally - Use Pearl-2’s built-in streaming server to share via unicast or multicast stream to up to 50 viewers

• Stream to CDNs - Supported CDNs including Facebook Live, Youtube, Wowza, Livestream, Akamai, Ustream and others

• Capture ISOs in full detail

• CMS/LMS integration - Blackboard, Kaltura, Mediasite and Moodle

• Available as desktop, rackmount or rackmount twin

 

Product Description

Epiphan Pearl-2™ is the easiest way to do *4K live streaming, switching and recording.

Reliable, simple live streaming with Pearl-2’s integrated live video production workflow. Manage your streaming, recording and live switching in one place with this all in one video encoder and video production system.

 

*Requires the 4K feature add-on

 

Capture 6 Video Sources at Once

Pearl-2 works with video sources from SD to 4K. Connect up to six sources at once to encode and stream one *4K Ultra HD program or up to six 1080p Full HD programs. Use any combination of your video sources connected to the HDMI, 4K HDMI, 12G SDI, or USB video input ports, or from IP cameras over your network.

 

*Requires the 4K feature add-on

 

NDI® and NDI|HX Support

Get low latency, broadcast quality video over the LAN. Simply connect Pearl-2 to your existing Gigabit Ethernet network. Pearl can access video content from a wide variety of NDI sources instantly – and share video output too! You know you’re saving time and resources when setup is this easy.

 

Stunning 4K Video

Harness the power of Pearl-2’s 6th generation Intel i7 processor to capture stunning *4K video at 30 fps. Pearl-2’s hardware-accelerated encoder provides flawless H.264 encoding for maximum compatibility and performance with any video portal or player.

 

*Requires the 4K feature add-on

 

Seamless CMS Support for Kaltura and Panopto

Pearl-2 works seamlessly with Kaltura and Panopto (coming soon). Full API integration means there’s no complicated programming required. Just register and start scheduling your video events right away. Pearl-2 offers a versatile and no-fuss experience for multi-camera scheduled VOD events, ad hoc events, and webcasting using either RTMP or RTMPS. With security features like 802.1x, RTMPS, HTTPS and LDAP built-in, Pearl-2 makes a great hardware encoder solution for lecture capture and corporate communications.

 

Easily Integrate With Crestron AV Systems

Using the Crestron-developed Control Module, the bulk of the heavy coding is already done. Integrating Pearl-2 into your Crestron AV system is a snap. Build upon the Crestron Control Module’s foundation with confidence knowing that Pearl’s comprehensive API is accessible over HTTP or HTTPS for greater security. Epiphan Video is a certified Crestron partner.

 

Remote Login

Login to your Pearl-2 securely from anywhere over an Internet connection. Quickly take control of Pearl Mini for remote rescue troubleshooting, support technicians in the field, control recording, switching, and more.

 

IT Friendly

IT friendly and network security compliant with 802.1x support, RTMPS encryption for secure live streaming, SFTP and HTTPS data encryption.

 

Custom Layout Designer – Now With Chroma Key!

Design your own custom layouts, including picture in picture, using the drag-and-drop editor in Pearl-2’s web-based Admin panel. Combine, crop and scale up to 6 video sources. Customize it completely with backgrounds, overlay images, text, and timestamping. Chroma key support for green screens and third party titling software to include rich animations and lower thirds.

 

Stream to Viewers Everywhere

Simultaneously live stream to YouTube, Facebook and any other CDN or video portal. At the same time, use the built-in streaming server to stream locally to web browsers, smart TVs and set-top boxes.

 

Switch Video Sources Live

Use the touch screen or Epiphan Live to preview and change the live content in your video programs. See changes immediately in your live video stream and on displays connected to Pearl-2’s 4K HDMI video output ports.

 

Monitoring and Switching Made Easy

Simple to use monitoring and live switching between sources or layouts using Epiphan Live, a control interface designed for touch screen devices. Control your streaming and recording from any mobile device or computer on your local network.

 

Pro Audio Support

Capture embedded HDMI and SDI audio or use the XLR/RCA ports for professional level audio from mixing consoles and sound equipment. Built-in attenuation and gain adjustment mean you get perfect sound fidelity.

 

Keep Your Recrodings Safe

Hold hundreds of hours of HD recordings on the 512 GB solid state hard-drive. Configure automatic file transfer to a local USB drive with USB 3.0 file transfer speed or to networked storage to ensure your files are always protected.

 

Single Person Operation

Control and monitor your live video production with Pearl-2’s touch screen. With a touch of the finger, turn on streaming, recording or switch the layout in the live stream. Connect your headphones and monitor audio using the front-mounted 3.5 mm audio jack and on-screen VU meter.

 

Plug and Play, or Tweak to Perfection

Let Pearl-2 set everything for you automatically or use the web-based Admin panel to configure bitrate, frame size, layouts and more!

 

Output Video to Local Displays

Show content to front of house or send it to a larger confidence monitor with Pearl-2’s two 4K HDMI video output ports. Configure to share any input source or switched program output.

 

Stream Locally

Use Pearl-2’s built-in streaming server to share via unicast or multicast stream to up to 50 viewers with popular streaming protocols such as HTTP, HLS, FLV, ASF, UPnP and SAP.

 

Stream to CDNS

Publish your live video stream to a large audience using an enterprise streaming server or CDN using RTMP or RTSP. Supported CDNs including Facebook Live, Youtube, Wowza, Livestream, Akamai, Ustream and others.

 

Capture ISOS In Full Details

Stream your final program output, in any desired resolution, while also recording high quality ISOs for post-processing.

 

CMS/LMS Integration

Pearl-2 integrates easily with content management systems (CMS) and with learning management systems (LMS) such as Blackboard, Kaltura, Mediasite and Moodle. Our customers love Pearl-2 because it works with the systems you already have in place.

NEW! Direct integration with CMS Kaltura

 

Frequently Asked Questions

How Do I Control PEARL-2?

You can use Pearl-2’s touch screen display and operator-friendly Epiphan Live web control panel for simple confidence monitoring and stream/record control. And secure remote login allows you to control your Pearl-2 from just about anywhere there’s access to the Internet.

 

Developers can use the HTTP/HTTPS or RS-232 APIs to control Pearl-2. As well, Crestron developed a control module specifically for Pearl-2 that provides a solid base for you to build Pearl-2 in to your Crestron AV system.

 

How Do I Configure PEARL-2?

Pearl-2 is ready to use right out of the box! Plug in a source into the back of Pearl-2 and you can capture, stream and record right away! For additional configuration, use the web-based Admin panel interface.

 

The touch screen lets you control switching for Pearl-2’s video mixer, load saved configuration presets and perform recording or streaming control. Advanced users can use Pearl-2’s HTTP or RS-232 APIs to integrate with larger systems.

 

Secure remote login lets you access the web-version of the Admin panel so you can do rescue troubleshooting and channel configuration from just about anywhere there’s Internet access.

 

Is Remote Login Secure?

Yes! A secure propriety tunnel over port 443 is used to access the Internet so you can do rescue troubleshooting, recording control, and even channel configuration from just about anywhere there’s access to the Internet.

 

How Many Sources Can PEARL-2 Capture?

Pearl-2 can encode one Ultra HD 4K program (with two 4K sources and two HD sources) or up to six Full HD 1080p programs at a time. Within your program(s), you can use any combination of IP cameras and sources connected to Pearl-2’s HDMI, 4K HDMI, USB video, or 12G-SDI ports.

 

Does PEARL-2 Come With HEVC/H.265 CODEC for 4K Encoding?

No. Pearl-2 currently supports AVC video encoding (e.g. H.264 and MJPEG codecs) for encoding at all resolutions. However, Pearl-2’s processing power allows the possibility of supporting HEVC and other codecs in the future.

 

Can PEARL-2 Capture from IP Cameras?

Yes. Pearl-2 can capture from RTSP sources over a network (such as IP cameras or even other Pearl or Pearl-2 systems) at resolutions up to 1080p. See our online user guide for a list of RTSP cameras we have tested so far.

 

Can I Plug My USB Camera Into PEARL-2?

Yes! The USB video ports on the back of Pearl-2 can accept video and audio from up to two USB web cameras at a time. You can change the settings on the cameras using the source controls on the admin panel, and put them in your layouts just like any other video source.

 

Does PEARL-2 Stream to IPad, IPhone, ITouch?

Yes. Pearl-2 uses Apple’s HTTP Live Streaming technology to create a separate native stream for Apple iOS devices such as iPad, iPhone, and iTouch.

 

Does PEARL-2 Stream to Tablets and Smartphones?

Yes. Pearl-2 supports HLS streaming. When this feature is enabled viewers can access the stream using a tablet or smartphone device. Tablet and smartphone viewers can also view other media streams depending on the device and viewing application.

 

In the Box

• Pearl-2 Rackmount

• 1 x SDI cable (3 feet / 1 meter in length)

• 1 x HDMI cable (3 feet / 1 meter in length)

• 1 x HDMI to DVI adapter

• 1 x Ethernet cable

• 1 x region-specific power supply cable (6 feet / 1.8 meters in length)

Next Day Delivery (cut off order time - 4:00pm)
All orders eligible (subject to items being in stock, please call us on 0800 047 3425 to confirm availability, our site does not show stock levels) for next day delivery placed before 4.00pm will ship on our standard next day service. Any order placed after this time will be dispatched the following day.

Please note: it may not be possible for Next Day Delivery to Northern Ireland, Republic of Ireland, Scottish Highlands, and the Channel Islands. Please contact us for more information regarding delivery to these places.

Standard Next Day Delivery
Most products are shipped as standard on a next working day delivery.  Delivery can be anytime between 7.30am and 6.00pm and will require a signature upon delivery.

Next Day Delivery - Pre 10.30am 
Delivery the following working day before 10.30am. Your order must be placed before midday on the previous working day to ensure delivery on time. Please be aware this is not available to all UK postcodes.

Next Day Delivery - Pre 12.00 Noon 
Delivery before 12.00 noon the following working day. Your order must be placed before midday on the previous working day to ensure delivery on time. Please be aware this is not available to all UK postcodes.

In the event of adverse weather conditions there may be some delays to the delivery of your order.

Some large and bulky items are shipped via a palletised delivery and can take 48-hours.  Items may take longer and we will notify you if this is the case with your order.

Our delivery service is available for all addresses within Mainland UK. Please be aware delivery service/charges may differ for Northern Ireland, Scottish Highlands, Channel Islands and the Republic of Ireland.

Please note that working days exclude Saturdays, Sundays and Bank Holidays.

As all our parcels require a signature upon delivery; we are unable to deliver to PO Box addresses. Orders to one address may be delivered in one or more deliveries. Any delivery timescales are indicative only.  We use a number of courier and delivery companies including Royal Mail, UPS, DHL and City Link as well as others.  For security reasons all parcels must be signed for on receipt. If you will not be at home during normal office hours you can provide us with an alternative delivery address where someone will be available to sign for your parcel.

If you would like any additional information about deliveries to the UK, Scottish Highlands and Channel Islands or any information about International deliveries please contact our customer services team on 0800 047 3425.

Delivery Charges
Projector Lamps – Free shipping to mainland UK

Standard Next-Day Delivery - from £8.99

Timed delivery Pre 12.00am - from £15.00 (not available to all UK postcodes)

Timed Delivery Pre 10.30am - from £20.00 (not available to all UK postcodes)

Delivery to Ireland from £25.00 (1 - 2 days)

Delivery charges to Scottish Highlands, Channel Islands, Northern Ireland or Republic of Ireland can vary. Please contact us for more accurate information regarding delivery charges to these places.

Palletised items or oversized items priced individually and can be up to 48-hour delivery.

Free of charge delivery is offered on certain items as advertised.

Returns Information
We understand that from time to time you may wish to return a product to us. Please selected from the return options below:

- Pleas click here to view our full Returns Policy

- Please click here to view our Returns Form

Please note: If the returns form doesn't confirm your request has been submitted then please clear your web browser cache or use Incognito mode in your preferred Internet browser.

You may purchase right here online with our secure ordering system, or you may call our AV Specialists to place your order. We offer the following options for your purchase.

Credit Card

  • Mastercard
  • Visa
  • Visa Delta
  • Switch

Purchase Order*

  • Primary Schools, Secondary Schools, Universities,
  • Local Authorities
  • NHS
  • Business upon approval
  • Others upon approval
  • If you require an account please call us on 0800 047 3425

    The following will be required for a purchase order:
     
  • The purchase order should be made out to AV Partsmaster
  • Include a billing address and a shipping address.
  • The P.O. number
  • Net 30 terms
  • Description of what you're ordering
  • Signature

If you would like to pay by bank transfer please call us on 0800 047 3425

*Purchase orders are accepted for educational and government orders. Our payment terms are Net 30 days. Other customers seeking 30-day terms will be considered on a case by case basis. All purchase orders are subject to credit approval prior to shipment.

Product Info

Epiphan Pearl 2 all-in-one rackmount 6 input video production system (2RU)

All In One Video Encoder and Video Production System - Rackmount

Key Features

• All in one video encoder and video production system

• Capture 6 video sources at once

• NDI® and NDI|HX support

• Capture stunning *4K video at 30 fps.

• Seamless CMS support for Kaltura and Panopto

• Easily integrate with Crestron AV Systems

• Remote login - Login to your Pearl-2 securely from anywhere over an Internet connection

• Network security compliant with 802.1x support, RTMPS encryption for secure live streaming, SFTP and HTTPS data encryption

• Simultaneously live stream to YouTube, Facebook and any other CDN or video portal

• Switch video sources live

• Design your own custom layouts, including picture in picture, using the drag-and-drop editor in Pearl-2’s web-based Admin panel

• Single person operation

• Output video to local displays

• Stream locally - Use Pearl-2’s built-in streaming server to share via unicast or multicast stream to up to 50 viewers

• Stream to CDNs - Supported CDNs including Facebook Live, Youtube, Wowza, Livestream, Akamai, Ustream and others

• Capture ISOs in full detail

• CMS/LMS integration - Blackboard, Kaltura, Mediasite and Moodle

• Available as desktop, rackmount or rackmount twin

 

Product Description

Epiphan Pearl-2™ is the easiest way to do *4K live streaming, switching and recording.

Reliable, simple live streaming with Pearl-2’s integrated live video production workflow. Manage your streaming, recording and live switching in one place with this all in one video encoder and video production system.

 

*Requires the 4K feature add-on

 

Capture 6 Video Sources at Once

Pearl-2 works with video sources from SD to 4K. Connect up to six sources at once to encode and stream one *4K Ultra HD program or up to six 1080p Full HD programs. Use any combination of your video sources connected to the HDMI, 4K HDMI, 12G SDI, or USB video input ports, or from IP cameras over your network.

 

*Requires the 4K feature add-on

 

NDI® and NDI|HX Support

Get low latency, broadcast quality video over the LAN. Simply connect Pearl-2 to your existing Gigabit Ethernet network. Pearl can access video content from a wide variety of NDI sources instantly – and share video output too! You know you’re saving time and resources when setup is this easy.

 

Stunning 4K Video

Harness the power of Pearl-2’s 6th generation Intel i7 processor to capture stunning *4K video at 30 fps. Pearl-2’s hardware-accelerated encoder provides flawless H.264 encoding for maximum compatibility and performance with any video portal or player.

 

*Requires the 4K feature add-on

 

Seamless CMS Support for Kaltura and Panopto

Pearl-2 works seamlessly with Kaltura and Panopto (coming soon). Full API integration means there’s no complicated programming required. Just register and start scheduling your video events right away. Pearl-2 offers a versatile and no-fuss experience for multi-camera scheduled VOD events, ad hoc events, and webcasting using either RTMP or RTMPS. With security features like 802.1x, RTMPS, HTTPS and LDAP built-in, Pearl-2 makes a great hardware encoder solution for lecture capture and corporate communications.

 

Easily Integrate With Crestron AV Systems

Using the Crestron-developed Control Module, the bulk of the heavy coding is already done. Integrating Pearl-2 into your Crestron AV system is a snap. Build upon the Crestron Control Module’s foundation with confidence knowing that Pearl’s comprehensive API is accessible over HTTP or HTTPS for greater security. Epiphan Video is a certified Crestron partner.

 

Remote Login

Login to your Pearl-2 securely from anywhere over an Internet connection. Quickly take control of Pearl Mini for remote rescue troubleshooting, support technicians in the field, control recording, switching, and more.

 

IT Friendly

IT friendly and network security compliant with 802.1x support, RTMPS encryption for secure live streaming, SFTP and HTTPS data encryption.

 

Custom Layout Designer – Now With Chroma Key!

Design your own custom layouts, including picture in picture, using the drag-and-drop editor in Pearl-2’s web-based Admin panel. Combine, crop and scale up to 6 video sources. Customize it completely with backgrounds, overlay images, text, and timestamping. Chroma key support for green screens and third party titling software to include rich animations and lower thirds.

 

Stream to Viewers Everywhere

Simultaneously live stream to YouTube, Facebook and any other CDN or video portal. At the same time, use the built-in streaming server to stream locally to web browsers, smart TVs and set-top boxes.

 

Switch Video Sources Live

Use the touch screen or Epiphan Live to preview and change the live content in your video programs. See changes immediately in your live video stream and on displays connected to Pearl-2’s 4K HDMI video output ports.

 

Monitoring and Switching Made Easy

Simple to use monitoring and live switching between sources or layouts using Epiphan Live, a control interface designed for touch screen devices. Control your streaming and recording from any mobile device or computer on your local network.

 

Pro Audio Support

Capture embedded HDMI and SDI audio or use the XLR/RCA ports for professional level audio from mixing consoles and sound equipment. Built-in attenuation and gain adjustment mean you get perfect sound fidelity.

 

Keep Your Recrodings Safe

Hold hundreds of hours of HD recordings on the 512 GB solid state hard-drive. Configure automatic file transfer to a local USB drive with USB 3.0 file transfer speed or to networked storage to ensure your files are always protected.

 

Single Person Operation

Control and monitor your live video production with Pearl-2’s touch screen. With a touch of the finger, turn on streaming, recording or switch the layout in the live stream. Connect your headphones and monitor audio using the front-mounted 3.5 mm audio jack and on-screen VU meter.

 

Plug and Play, or Tweak to Perfection

Let Pearl-2 set everything for you automatically or use the web-based Admin panel to configure bitrate, frame size, layouts and more!

 

Output Video to Local Displays

Show content to front of house or send it to a larger confidence monitor with Pearl-2’s two 4K HDMI video output ports. Configure to share any input source or switched program output.

 

Stream Locally

Use Pearl-2’s built-in streaming server to share via unicast or multicast stream to up to 50 viewers with popular streaming protocols such as HTTP, HLS, FLV, ASF, UPnP and SAP.

 

Stream to CDNS

Publish your live video stream to a large audience using an enterprise streaming server or CDN using RTMP or RTSP. Supported CDNs including Facebook Live, Youtube, Wowza, Livestream, Akamai, Ustream and others.

 

Capture ISOS In Full Details

Stream your final program output, in any desired resolution, while also recording high quality ISOs for post-processing.

 

CMS/LMS Integration

Pearl-2 integrates easily with content management systems (CMS) and with learning management systems (LMS) such as Blackboard, Kaltura, Mediasite and Moodle. Our customers love Pearl-2 because it works with the systems you already have in place.

NEW! Direct integration with CMS Kaltura

 

Frequently Asked Questions

How Do I Control PEARL-2?

You can use Pearl-2’s touch screen display and operator-friendly Epiphan Live web control panel for simple confidence monitoring and stream/record control. And secure remote login allows you to control your Pearl-2 from just about anywhere there’s access to the Internet.

 

Developers can use the HTTP/HTTPS or RS-232 APIs to control Pearl-2. As well, Crestron developed a control module specifically for Pearl-2 that provides a solid base for you to build Pearl-2 in to your Crestron AV system.

 

How Do I Configure PEARL-2?

Pearl-2 is ready to use right out of the box! Plug in a source into the back of Pearl-2 and you can capture, stream and record right away! For additional configuration, use the web-based Admin panel interface.

 

The touch screen lets you control switching for Pearl-2’s video mixer, load saved configuration presets and perform recording or streaming control. Advanced users can use Pearl-2’s HTTP or RS-232 APIs to integrate with larger systems.

 

Secure remote login lets you access the web-version of the Admin panel so you can do rescue troubleshooting and channel configuration from just about anywhere there’s Internet access.

 

Is Remote Login Secure?

Yes! A secure propriety tunnel over port 443 is used to access the Internet so you can do rescue troubleshooting, recording control, and even channel configuration from just about anywhere there’s access to the Internet.

 

How Many Sources Can PEARL-2 Capture?

Pearl-2 can encode one Ultra HD 4K program (with two 4K sources and two HD sources) or up to six Full HD 1080p programs at a time. Within your program(s), you can use any combination of IP cameras and sources connected to Pearl-2’s HDMI, 4K HDMI, USB video, or 12G-SDI ports.

 

Does PEARL-2 Come With HEVC/H.265 CODEC for 4K Encoding?

No. Pearl-2 currently supports AVC video encoding (e.g. H.264 and MJPEG codecs) for encoding at all resolutions. However, Pearl-2’s processing power allows the possibility of supporting HEVC and other codecs in the future.

 

Can PEARL-2 Capture from IP Cameras?

Yes. Pearl-2 can capture from RTSP sources over a network (such as IP cameras or even other Pearl or Pearl-2 systems) at resolutions up to 1080p. See our online user guide for a list of RTSP cameras we have tested so far.

 

Can I Plug My USB Camera Into PEARL-2?

Yes! The USB video ports on the back of Pearl-2 can accept video and audio from up to two USB web cameras at a time. You can change the settings on the cameras using the source controls on the admin panel, and put them in your layouts just like any other video source.

 

Does PEARL-2 Stream to IPad, IPhone, ITouch?

Yes. Pearl-2 uses Apple’s HTTP Live Streaming technology to create a separate native stream for Apple iOS devices such as iPad, iPhone, and iTouch.

 

Does PEARL-2 Stream to Tablets and Smartphones?

Yes. Pearl-2 supports HLS streaming. When this feature is enabled viewers can access the stream using a tablet or smartphone device. Tablet and smartphone viewers can also view other media streams depending on the device and viewing application.

 

In the Box

• Pearl-2 Rackmount

• 1 x SDI cable (3 feet / 1 meter in length)

• 1 x HDMI cable (3 feet / 1 meter in length)

• 1 x HDMI to DVI adapter

• 1 x Ethernet cable

• 1 x region-specific power supply cable (6 feet / 1.8 meters in length)

Next Day Delivery (cut off order time - 4:00pm)
All orders eligible (subject to items being in stock, please call us on 0800 047 3425 to confirm availability, our site does not show stock levels) for next day delivery placed before 4.00pm will ship on our standard next day service. Any order placed after this time will be dispatched the following day.

Please note: it may not be possible for Next Day Delivery to Northern Ireland, Republic of Ireland, Scottish Highlands, and the Channel Islands. Please contact us for more information regarding delivery to these places.

Standard Next Day Delivery
Most products are shipped as standard on a next working day delivery.  Delivery can be anytime between 7.30am and 6.00pm and will require a signature upon delivery.

Next Day Delivery - Pre 10.30am 
Delivery the following working day before 10.30am. Your order must be placed before midday on the previous working day to ensure delivery on time. Please be aware this is not available to all UK postcodes.

Next Day Delivery - Pre 12.00 Noon 
Delivery before 12.00 noon the following working day. Your order must be placed before midday on the previous working day to ensure delivery on time. Please be aware this is not available to all UK postcodes.

In the event of adverse weather conditions there may be some delays to the delivery of your order.

Some large and bulky items are shipped via a palletised delivery and can take 48-hours.  Items may take longer and we will notify you if this is the case with your order.

Our delivery service is available for all addresses within Mainland UK. Please be aware delivery service/charges may differ for Northern Ireland, Scottish Highlands, Channel Islands and the Republic of Ireland.

Please note that working days exclude Saturdays, Sundays and Bank Holidays.

As all our parcels require a signature upon delivery; we are unable to deliver to PO Box addresses. Orders to one address may be delivered in one or more deliveries. Any delivery timescales are indicative only.  We use a number of courier and delivery companies including Royal Mail, UPS, DHL and City Link as well as others.  For security reasons all parcels must be signed for on receipt. If you will not be at home during normal office hours you can provide us with an alternative delivery address where someone will be available to sign for your parcel.

If you would like any additional information about deliveries to the UK, Scottish Highlands and Channel Islands or any information about International deliveries please contact our customer services team on 0800 047 3425.

Delivery Charges
Projector Lamps – Free shipping to mainland UK

Standard Next-Day Delivery - from £8.99

Timed delivery Pre 12.00am - from £15.00 (not available to all UK postcodes)

Timed Delivery Pre 10.30am - from £20.00 (not available to all UK postcodes)

Delivery to Ireland from £25.00 (1 - 2 days)

Delivery charges to Scottish Highlands, Channel Islands, Northern Ireland or Republic of Ireland can vary. Please contact us for more accurate information regarding delivery charges to these places.

Palletised items or oversized items priced individually and can be up to 48-hour delivery.

Free of charge delivery is offered on certain items as advertised.

Returns Information
We understand that from time to time you may wish to return a product to us. Please selected from the return options below:

- Pleas click here to view our full Returns Policy

- Please click here to view our Returns Form

Please note: If the returns form doesn't confirm your request has been submitted then please clear your web browser cache or use Incognito mode in your preferred Internet browser.

You may purchase right here online with our secure ordering system, or you may call our AV Specialists to place your order. We offer the following options for your purchase.

Credit Card

  • Mastercard
  • Visa
  • Visa Delta
  • Switch

Purchase Order*

  • Primary Schools, Secondary Schools, Universities,
  • Local Authorities
  • NHS
  • Business upon approval
  • Others upon approval
  • If you require an account please call us on 0800 047 3425

    The following will be required for a purchase order:
     
  • The purchase order should be made out to AV Partsmaster
  • Include a billing address and a shipping address.
  • The P.O. number
  • Net 30 terms
  • Description of what you're ordering
  • Signature

If you would like to pay by bank transfer please call us on 0800 047 3425

*Purchase orders are accepted for educational and government orders. Our payment terms are Net 30 days. Other customers seeking 30-day terms will be considered on a case by case basis. All purchase orders are subject to credit approval prior to shipment.

 
 

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