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SKU: PT-REQ12BEJ | Brand: Panasonic

SKU: PT-REQ12BEJ | Brand: Panasonic

Panasonic PT-REQ12 1DLP Laser Projector - Black

Panasonic PT-REQ12 1DLP Laser Projector - 12,000lm 4K 1DLP Laser Projector, Black, 28.7 kg, 3,840 x 2,400, 16:10

Resolution 4K UHD

£16,399.71  Excl VAT £19,679.65  Inc VAT

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  • Order before 4pm for next working day delivery
  • Please note working days are Monday - Friday
  • If ordered before 4pm on a Friday, delivery would be Monday

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  • Order before 4pm for next working day delivery
  • Please note working days are Monday - Friday
  • If ordered before 4pm on a Friday, delivery would be Monday

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Panasonic PT-REQ12 12000lm 4K 1DLP Laser Projector Black 28.7 kg 3840 x 2400 16:10 25000:1 2x HDMI 1x DisplayPort

Dramatic Visuals Take Production to New Heights

Deep Smooth and Dimensional 4K Images
Quad Pixel Drive produces smooth 4K images with fascinating depth. The technology meets demand for absolute visual realism in immersive spaces (particularly museums and 360? projection mapping) by creating detailed images without visible pixels or pixel-gridding even when viewed up close. Engage your guests in the creator’s world with a true-to-life visual experience that brings the whole story to life.

Rich Colour Enhancer for Vivid Accurate Colours
Rich Colour Enhancer is an original colour optimization technology with two selectable modes. Dynamic Mode balances brightness and colour for clear image visibility in bright environments. Standard Mode optimizes colour reproduction by expanding red-channel output leading to more naturally vibrant red expression. This is critical for the accurate reproduction of artwork and other colour-rich content.

Gradation Smoother to Reduce Colour Banding
Gradation Smoother reduces banding in gradients of shaded colour that can become evident in images that lack enough colour bit-depth. Use the projector remote to select from three levels of image correction depending on how much banding is present or disable the function when it’s not needed. Gradation Smoother is a lifesaver when banding is apparent in the projection and there’s no time to re-edit the content.

Evolved Dynamic Contrast
In addition to a higher 25000:11 contrast ratio Evolved Dynamic Contrast gains new scene analysis circuitry that more accurately recognizes light and dark areas of the image. The difference between black white and contrasting colours stands out more dramatically than ever before. It minimizes dimming when projecting contrast-rich content and makes black deeper and whites brighter. Each video frame is analysed in real-time and light output is continuously adjusted to meet the precise contrast requirements of each scene.

Adjust Black Levels on Curved Screens
Achieving uniform black levels inside blended areas on curved screens has always been difficult. This is because the screen's curvature distorts the width of the black borders that define the adjustment area. Panasonic answers the problem with flexible black-level adjustment to suit arbitrary screen shapes. You can use up to 17 control points to reshape black borders so they fit the screen symmetrically without distortion. Black levels can be set precisely within a half-pixel margin so blends are indiscernible even when viewing the screen at close range.

Adjust Black Levels Inside and Outside the Image Display Area
Panasonic’s black-level adjustment has evolved to eliminate distracting black-level bumps that can appear in blends outside of the image display area after geometric adjustment is applied. By unlinking black-level adjustment from geometric adjustment black-level settings can be applied to the entire blend including the image overlaps outside the image display area for a completely seamless multi-screen image.

Smooth Playback of 2K/240 Hz Content
REQ12 Series can play 2K/240 Hz video with an input-to-output latency of just 6 ms2 smoothly reproducing fast-moving objects and action sequences with minimal blur. High-speed 2K/240 Hz content can be displayed over multiple screens with edge-blending enabled making REQ12 Series ideal for sharing gameplay action with audiences at eSports events or for any application where fluid motion and fast response are important. REQ12 Series also supports Panasonic’s optional ET-SWR103 Real-Time Tracking Projection-Mapping System. This ready-to-use Software Development Kit (SDK) works with infrared cameras to enable image projection onto fast-moving objects at 2K/240 Hz enabling the seamless combination of digital and analog worlds in your interactive XR attraction.

Supports Widescreen Input Signals
Single-chip DLP™ projectors are a popular choice for bringing on-site and remote teams together in hybrid conferencing spaces. The latest video-conferencing software can output a 21:9 (2560 x 1080) signal to a REQ12 Series projector so that the faces of remote participants appear along the bottom of the screen at eye level with those seated in the room. This improves communication fluency among members of the group. In addition with more games films and other immersive content produced with a 21:9 aspect ratio it makes sense to invest in a projector that can deliver a cinematic experience.

Effortless Workflow Improved Expandability

Works with All-New Lens Lineup
REQ12 Series works with an all-new lineup of optional fixed zoom and ultra-short-throw zoom lenses for selected Panasonic 1-Chip DLP™ projectors making it possible to deliver immersive experiences in spaces of any size. The lenses which improve native contrast performance by as much as 16% expand the range of powered lens-shift adjustment over previous lenses. They feature Lens Memory and Auto Lens Identification functions and now offer powered periphery focus adjustment operable via remote control or the Smart Projector Control app.

Wide Scalability with Intel? SDM-ready Slot
Intel? SDM-ready slot integrates optional proprietary or third-party function boards. These function boards reduce installation complexity and make it easier to adapt scale and expand your projector’s connectivity to suit different applications and event-site infrastructure. The projector works with Panasonic’s DIGITAL LINK Terminal Board (TY-SB01DL) 12G-SDI Terminal Board (TY-SB01QS) and Wireless Presentation System PressIT Receiver Board (TY-SB01WP) as well as selected third-party PC boards terminal boards and AVoIP boards.

Import and Save Your Custom Test Patterns
In addition to 10 built-in test patterns you can now import and save up to three custom test patterns to the projector. You can save your preferred test patterns or use your client’s content to calibrate the projector before the video source is connected. Access compatible BMP or PNG image files saved to USB memory via the Test Pattern menu where they can be saved renamed or deleted using the projector remote control.

Smart Projector Control App Smooths Your Workflow
Smart Projector Control app simplifies projector setup and operation. Connection is easy: just scan the QR Code displayed in the projector’s OSD menu with your smartphone camera. You can control up to 64 projectors simultaneously and adjust settings without needing to project the OSD menu. You can select test patterns adjust lens settings via the new lens-control UI lock brightness and perform focus adjustment using your smartphone camera from distances of up to 30 m (98 ft)4 away. For more information visit the Smart Projector Control webpage.

Save Prep Time Before Setup with NFC Function
NFC function allows you to prepare your projector for installation and setup at the event site when AC power is unavailable or when OSD projection isn’t possible. Just place your phone on the NFC decal to connect and use the Smart Projector Control app to read and write settings such as Projector ID and IP address. Projectors can be prepped for immediate network connection and setup the moment power rolls out on the installation site saving time and resources. After the event has concluded projector settings can be reset to factory defaults while unplugged an action that used to require OSD menu projection.

Flexible Screen Adjustment via Remote Control
Free Grid lets you easily fix image distortion caused by uneven projection surfaces or objects on flat or curved screens using the projector remote control. Reshape the image by adjusting control points or V/H lines on an overlaid grid. Select from various grid resolutions between 2 x 2 and 17 x 17 lines depending on the precision you require. Work progress is saved automatically and grid and control-point colours can be changed for best visibility over the background image.

Preactivated Upgrade Kits for Geo Pro Software
REQ12 Series ships with preactivated licenses for upgrade kits that come bundled with our free Geometry Manager Pro software. ET-UK20 Geometry Manager Pro Software Upgrade Kit expands the software’s functionality and adds sophisticated edge-blending colour uniformity and masking tools. ET-CUK10 Auto Screen Adjustment Upgrade Kit uses data from a connected camera2 to automatically calibrate edge-blended areas by adjusting their brightness colour and black level saving you the time and hassle of manual calibration.

Quickly Find the Correct Projection Angle
Laser projectors can be installed at any angle through 360? to map images over floors walls and 3D objects. However adjusting the projection angle to match the one specified in the design simulation can be tricky especially if the projector is difficult to reach. REQ12 Series features a gyro sensor that detects changes to the projector’s body pitch and roll angles and displays the information graphically in the OSD settings menu. Installers no longer need assistance to check the projection angle as the body is adjusted. They can view the on-screen graphic and adjust the projector angle as necessary before securing the unit.

New Cabinet Design for Reliable Operation

Dust-Resistant Optical Engine and Liquid Cooling System
REQ12 Series features an optical engine and laser light source module compliant with the IP5X Dust Protected (IEC 60529) standard eliminating the need for an air filter and enabling 20000 hours of maintenance-free projection. Reliability is proven by accelerated dust-chamber testing in significantly dustier conditions than those in which some competitive products are tested. A refined liquid-cooling system enables continuous operation in dusty environments with significantly lower noise levels than the previous series ideal for quiet spaces such as museums. In addition the stylish new cabinet design blends unobtrusively into the space to minimize distractions.

Remote Preview LITE for Monitoring During Events
Remote Preview LITE lets the projectionist confirm connectivity and assess image adjustment changes prior to video projection by viewing thumbnails of the input signal on a laptop. This is useful at events such as live concerts where opportunities to check content on screen are limited due to soundchecks sunlight on the screen and other logistical factors. Accessed via software or web browser Remote Preview LITE works with the projector in Standby1 or with the shutter on and reduces the chance of errors before the performance.

Backup Input Redundancy
Two identical signals can be simultaneously transmitted to HDMI 1 (Primary) and HDMI 2 (Backup). If transmission to the primary input is interrupted the projector switches to the backup automatically in a minimum of 0.3 seconds without screen-blanking. This layer of insurance gives greater peace of mind during events where image display can’t be interrupted.

Highly Reliable Multi-Laser Drive Engine
Multiple laser modules are equipped with our unique Failover Circuitry technology. In the unlikely event a single diode fails Failover Circuitry continues to supply electricity to the functional diodes in the series minimizing brightness loss. If the same issue were to occur in projectors without Failover Circuitry all diodes in the module might shut down resulting in a significant loss of brightness.

Features
Brightness (Normal) 12000 ANSI Lumens
Native resolution 4K (3840 x 2400 pixels)
Aspect ratio 16:10
Lamp Life 20000 hours (NORMAL/QUIET) 24000 hours (ECO) Hours
HDMI ports quantity 2
DisplayPort 1
Colour Black
Dimensions W x D x H 498 x 648 x 212 mm
Weight 28.7 k

Next Day Delivery (cut off order time - 4:00pm)
All orders eligible (subject to items being in stock, please call us on 0800 047 3425 to confirm availability, our site does not show stock levels) for next day delivery placed before 4.00pm will ship on our standard next day service. Any order placed after this time will be dispatched the following day.

Please note: it may not be possible for Next Day Delivery to Northern Ireland, Republic of Ireland, Scottish Highlands, and the Channel Islands. Please contact us for more information regarding delivery to these places.

Standard Next Day Delivery
Most products are shipped as standard on a next working day delivery.  Delivery can be anytime between 7.30am and 6.00pm and will require a signature upon delivery.

Next Day Delivery - Pre 10.30am 
Delivery the following working day before 10.30am. Your order must be placed before midday on the previous working day to ensure delivery on time. Please be aware this is not available to all UK postcodes.

Next Day Delivery - Pre 12.00 Noon 
Delivery before 12.00 noon the following working day. Your order must be placed before midday on the previous working day to ensure delivery on time. Please be aware this is not available to all UK postcodes.

In the event of adverse weather conditions there may be some delays to the delivery of your order.

Some large and bulky items are shipped via a palletised delivery and can take 48-hours.  Items may take longer and we will notify you if this is the case with your order.

Our delivery service is available for all addresses within Mainland UK. Please be aware delivery service/charges may differ for Northern Ireland, Scottish Highlands, Channel Islands and the Republic of Ireland.

Please note that working days exclude Saturdays, Sundays and Bank Holidays.

As all our parcels require a signature upon delivery; we are unable to deliver to PO Box addresses. Orders to one address may be delivered in one or more deliveries. Any delivery timescales are indicative only.  We use a number of courier and delivery companies including Royal Mail, UPS, DHL and City Link as well as others.  For security reasons all parcels must be signed for on receipt. If you will not be at home during normal office hours you can provide us with an alternative delivery address where someone will be available to sign for your parcel.

If you would like any additional information about deliveries to the UK, Scottish Highlands and Channel Islands or any information about International deliveries please contact our customer services team on 0800 047 3425.

Delivery Charges
Projector Lamps – Free shipping to mainland UK

Standard Next-Day Delivery - from £8.99

Timed delivery Pre 12.00am - from £15.00 (not available to all UK postcodes)

Timed Delivery Pre 10.30am - from £20.00 (not available to all UK postcodes)

Delivery to Ireland from £25.00 (1 - 2 days)

Delivery charges to Scottish Highlands, Channel Islands, Northern Ireland or Republic of Ireland can vary. Please contact us for more accurate information regarding delivery charges to these places.

Palletised items or oversized items priced individually and can be up to 48-hour delivery.

Free of charge delivery is offered on certain items as advertised.

Returns Information
We understand that from time to time you may wish to return a product to us. Please selected from the return options below:

- Pleas click here to view our full Returns Policy

- Please click here to view our Returns Form

Please note: If the returns form doesn't confirm your request has been submitted then please clear your web browser cache or use Incognito mode in your preferred Internet browser.

You may purchase right here online with our secure ordering system, or you may call our AV Specialists to place your order. We offer the following options for your purchase.

Credit Card

  • Mastercard
  • Visa
  • Visa Delta
  • Switch

Purchase Order*

  • Primary Schools, Secondary Schools, Universities,
  • Local Authorities
  • NHS
  • Business upon approval
  • Others upon approval
  • If you require an account please call us on 0800 047 3425

    The following will be required for a purchase order:
     
  • The purchase order should be made out to AV Partsmaster
  • Include a billing address and a shipping address.
  • The P.O. number
  • Net 30 terms
  • Description of what you're ordering
  • Signature

If you would like to pay by bank transfer please call us on 0800 047 3425

*Purchase orders are accepted for educational and government orders. Our payment terms are Net 30 days. Other customers seeking 30-day terms will be considered on a case by case basis. All purchase orders are subject to credit approval prior to shipment.

Product Info

Panasonic PT-REQ12 12000lm 4K 1DLP Laser Projector Black 28.7 kg 3840 x 2400 16:10 25000:1 2x HDMI 1x DisplayPort

Dramatic Visuals Take Production to New Heights

Deep Smooth and Dimensional 4K Images
Quad Pixel Drive produces smooth 4K images with fascinating depth. The technology meets demand for absolute visual realism in immersive spaces (particularly museums and 360? projection mapping) by creating detailed images without visible pixels or pixel-gridding even when viewed up close. Engage your guests in the creator’s world with a true-to-life visual experience that brings the whole story to life.

Rich Colour Enhancer for Vivid Accurate Colours
Rich Colour Enhancer is an original colour optimization technology with two selectable modes. Dynamic Mode balances brightness and colour for clear image visibility in bright environments. Standard Mode optimizes colour reproduction by expanding red-channel output leading to more naturally vibrant red expression. This is critical for the accurate reproduction of artwork and other colour-rich content.

Gradation Smoother to Reduce Colour Banding
Gradation Smoother reduces banding in gradients of shaded colour that can become evident in images that lack enough colour bit-depth. Use the projector remote to select from three levels of image correction depending on how much banding is present or disable the function when it’s not needed. Gradation Smoother is a lifesaver when banding is apparent in the projection and there’s no time to re-edit the content.

Evolved Dynamic Contrast
In addition to a higher 25000:11 contrast ratio Evolved Dynamic Contrast gains new scene analysis circuitry that more accurately recognizes light and dark areas of the image. The difference between black white and contrasting colours stands out more dramatically than ever before. It minimizes dimming when projecting contrast-rich content and makes black deeper and whites brighter. Each video frame is analysed in real-time and light output is continuously adjusted to meet the precise contrast requirements of each scene.

Adjust Black Levels on Curved Screens
Achieving uniform black levels inside blended areas on curved screens has always been difficult. This is because the screen's curvature distorts the width of the black borders that define the adjustment area. Panasonic answers the problem with flexible black-level adjustment to suit arbitrary screen shapes. You can use up to 17 control points to reshape black borders so they fit the screen symmetrically without distortion. Black levels can be set precisely within a half-pixel margin so blends are indiscernible even when viewing the screen at close range.

Adjust Black Levels Inside and Outside the Image Display Area
Panasonic’s black-level adjustment has evolved to eliminate distracting black-level bumps that can appear in blends outside of the image display area after geometric adjustment is applied. By unlinking black-level adjustment from geometric adjustment black-level settings can be applied to the entire blend including the image overlaps outside the image display area for a completely seamless multi-screen image.

Smooth Playback of 2K/240 Hz Content
REQ12 Series can play 2K/240 Hz video with an input-to-output latency of just 6 ms2 smoothly reproducing fast-moving objects and action sequences with minimal blur. High-speed 2K/240 Hz content can be displayed over multiple screens with edge-blending enabled making REQ12 Series ideal for sharing gameplay action with audiences at eSports events or for any application where fluid motion and fast response are important. REQ12 Series also supports Panasonic’s optional ET-SWR103 Real-Time Tracking Projection-Mapping System. This ready-to-use Software Development Kit (SDK) works with infrared cameras to enable image projection onto fast-moving objects at 2K/240 Hz enabling the seamless combination of digital and analog worlds in your interactive XR attraction.

Supports Widescreen Input Signals
Single-chip DLP™ projectors are a popular choice for bringing on-site and remote teams together in hybrid conferencing spaces. The latest video-conferencing software can output a 21:9 (2560 x 1080) signal to a REQ12 Series projector so that the faces of remote participants appear along the bottom of the screen at eye level with those seated in the room. This improves communication fluency among members of the group. In addition with more games films and other immersive content produced with a 21:9 aspect ratio it makes sense to invest in a projector that can deliver a cinematic experience.

Effortless Workflow Improved Expandability

Works with All-New Lens Lineup
REQ12 Series works with an all-new lineup of optional fixed zoom and ultra-short-throw zoom lenses for selected Panasonic 1-Chip DLP™ projectors making it possible to deliver immersive experiences in spaces of any size. The lenses which improve native contrast performance by as much as 16% expand the range of powered lens-shift adjustment over previous lenses. They feature Lens Memory and Auto Lens Identification functions and now offer powered periphery focus adjustment operable via remote control or the Smart Projector Control app.

Wide Scalability with Intel? SDM-ready Slot
Intel? SDM-ready slot integrates optional proprietary or third-party function boards. These function boards reduce installation complexity and make it easier to adapt scale and expand your projector’s connectivity to suit different applications and event-site infrastructure. The projector works with Panasonic’s DIGITAL LINK Terminal Board (TY-SB01DL) 12G-SDI Terminal Board (TY-SB01QS) and Wireless Presentation System PressIT Receiver Board (TY-SB01WP) as well as selected third-party PC boards terminal boards and AVoIP boards.

Import and Save Your Custom Test Patterns
In addition to 10 built-in test patterns you can now import and save up to three custom test patterns to the projector. You can save your preferred test patterns or use your client’s content to calibrate the projector before the video source is connected. Access compatible BMP or PNG image files saved to USB memory via the Test Pattern menu where they can be saved renamed or deleted using the projector remote control.

Smart Projector Control App Smooths Your Workflow
Smart Projector Control app simplifies projector setup and operation. Connection is easy: just scan the QR Code displayed in the projector’s OSD menu with your smartphone camera. You can control up to 64 projectors simultaneously and adjust settings without needing to project the OSD menu. You can select test patterns adjust lens settings via the new lens-control UI lock brightness and perform focus adjustment using your smartphone camera from distances of up to 30 m (98 ft)4 away. For more information visit the Smart Projector Control webpage.

Save Prep Time Before Setup with NFC Function
NFC function allows you to prepare your projector for installation and setup at the event site when AC power is unavailable or when OSD projection isn’t possible. Just place your phone on the NFC decal to connect and use the Smart Projector Control app to read and write settings such as Projector ID and IP address. Projectors can be prepped for immediate network connection and setup the moment power rolls out on the installation site saving time and resources. After the event has concluded projector settings can be reset to factory defaults while unplugged an action that used to require OSD menu projection.

Flexible Screen Adjustment via Remote Control
Free Grid lets you easily fix image distortion caused by uneven projection surfaces or objects on flat or curved screens using the projector remote control. Reshape the image by adjusting control points or V/H lines on an overlaid grid. Select from various grid resolutions between 2 x 2 and 17 x 17 lines depending on the precision you require. Work progress is saved automatically and grid and control-point colours can be changed for best visibility over the background image.

Preactivated Upgrade Kits for Geo Pro Software
REQ12 Series ships with preactivated licenses for upgrade kits that come bundled with our free Geometry Manager Pro software. ET-UK20 Geometry Manager Pro Software Upgrade Kit expands the software’s functionality and adds sophisticated edge-blending colour uniformity and masking tools. ET-CUK10 Auto Screen Adjustment Upgrade Kit uses data from a connected camera2 to automatically calibrate edge-blended areas by adjusting their brightness colour and black level saving you the time and hassle of manual calibration.

Quickly Find the Correct Projection Angle
Laser projectors can be installed at any angle through 360? to map images over floors walls and 3D objects. However adjusting the projection angle to match the one specified in the design simulation can be tricky especially if the projector is difficult to reach. REQ12 Series features a gyro sensor that detects changes to the projector’s body pitch and roll angles and displays the information graphically in the OSD settings menu. Installers no longer need assistance to check the projection angle as the body is adjusted. They can view the on-screen graphic and adjust the projector angle as necessary before securing the unit.

New Cabinet Design for Reliable Operation

Dust-Resistant Optical Engine and Liquid Cooling System
REQ12 Series features an optical engine and laser light source module compliant with the IP5X Dust Protected (IEC 60529) standard eliminating the need for an air filter and enabling 20000 hours of maintenance-free projection. Reliability is proven by accelerated dust-chamber testing in significantly dustier conditions than those in which some competitive products are tested. A refined liquid-cooling system enables continuous operation in dusty environments with significantly lower noise levels than the previous series ideal for quiet spaces such as museums. In addition the stylish new cabinet design blends unobtrusively into the space to minimize distractions.

Remote Preview LITE for Monitoring During Events
Remote Preview LITE lets the projectionist confirm connectivity and assess image adjustment changes prior to video projection by viewing thumbnails of the input signal on a laptop. This is useful at events such as live concerts where opportunities to check content on screen are limited due to soundchecks sunlight on the screen and other logistical factors. Accessed via software or web browser Remote Preview LITE works with the projector in Standby1 or with the shutter on and reduces the chance of errors before the performance.

Backup Input Redundancy
Two identical signals can be simultaneously transmitted to HDMI 1 (Primary) and HDMI 2 (Backup). If transmission to the primary input is interrupted the projector switches to the backup automatically in a minimum of 0.3 seconds without screen-blanking. This layer of insurance gives greater peace of mind during events where image display can’t be interrupted.

Highly Reliable Multi-Laser Drive Engine
Multiple laser modules are equipped with our unique Failover Circuitry technology. In the unlikely event a single diode fails Failover Circuitry continues to supply electricity to the functional diodes in the series minimizing brightness loss. If the same issue were to occur in projectors without Failover Circuitry all diodes in the module might shut down resulting in a significant loss of brightness.

Features
Brightness (Normal) 12000 ANSI Lumens
Native resolution 4K (3840 x 2400 pixels)
Aspect ratio 16:10
Lamp Life 20000 hours (NORMAL/QUIET) 24000 hours (ECO) Hours
HDMI ports quantity 2
DisplayPort 1
Colour Black
Dimensions W x D x H 498 x 648 x 212 mm
Weight 28.7 k

Next Day Delivery (cut off order time - 4:00pm)
All orders eligible (subject to items being in stock, please call us on 0800 047 3425 to confirm availability, our site does not show stock levels) for next day delivery placed before 4.00pm will ship on our standard next day service. Any order placed after this time will be dispatched the following day.

Please note: it may not be possible for Next Day Delivery to Northern Ireland, Republic of Ireland, Scottish Highlands, and the Channel Islands. Please contact us for more information regarding delivery to these places.

Standard Next Day Delivery
Most products are shipped as standard on a next working day delivery.  Delivery can be anytime between 7.30am and 6.00pm and will require a signature upon delivery.

Next Day Delivery - Pre 10.30am 
Delivery the following working day before 10.30am. Your order must be placed before midday on the previous working day to ensure delivery on time. Please be aware this is not available to all UK postcodes.

Next Day Delivery - Pre 12.00 Noon 
Delivery before 12.00 noon the following working day. Your order must be placed before midday on the previous working day to ensure delivery on time. Please be aware this is not available to all UK postcodes.

In the event of adverse weather conditions there may be some delays to the delivery of your order.

Some large and bulky items are shipped via a palletised delivery and can take 48-hours.  Items may take longer and we will notify you if this is the case with your order.

Our delivery service is available for all addresses within Mainland UK. Please be aware delivery service/charges may differ for Northern Ireland, Scottish Highlands, Channel Islands and the Republic of Ireland.

Please note that working days exclude Saturdays, Sundays and Bank Holidays.

As all our parcels require a signature upon delivery; we are unable to deliver to PO Box addresses. Orders to one address may be delivered in one or more deliveries. Any delivery timescales are indicative only.  We use a number of courier and delivery companies including Royal Mail, UPS, DHL and City Link as well as others.  For security reasons all parcels must be signed for on receipt. If you will not be at home during normal office hours you can provide us with an alternative delivery address where someone will be available to sign for your parcel.

If you would like any additional information about deliveries to the UK, Scottish Highlands and Channel Islands or any information about International deliveries please contact our customer services team on 0800 047 3425.

Delivery Charges
Projector Lamps – Free shipping to mainland UK

Standard Next-Day Delivery - from £8.99

Timed delivery Pre 12.00am - from £15.00 (not available to all UK postcodes)

Timed Delivery Pre 10.30am - from £20.00 (not available to all UK postcodes)

Delivery to Ireland from £25.00 (1 - 2 days)

Delivery charges to Scottish Highlands, Channel Islands, Northern Ireland or Republic of Ireland can vary. Please contact us for more accurate information regarding delivery charges to these places.

Palletised items or oversized items priced individually and can be up to 48-hour delivery.

Free of charge delivery is offered on certain items as advertised.

Returns Information
We understand that from time to time you may wish to return a product to us. Please selected from the return options below:

- Pleas click here to view our full Returns Policy

- Please click here to view our Returns Form

Please note: If the returns form doesn't confirm your request has been submitted then please clear your web browser cache or use Incognito mode in your preferred Internet browser.

You may purchase right here online with our secure ordering system, or you may call our AV Specialists to place your order. We offer the following options for your purchase.

Credit Card

  • Mastercard
  • Visa
  • Visa Delta
  • Switch

Purchase Order*

  • Primary Schools, Secondary Schools, Universities,
  • Local Authorities
  • NHS
  • Business upon approval
  • Others upon approval
  • If you require an account please call us on 0800 047 3425

    The following will be required for a purchase order:
     
  • The purchase order should be made out to AV Partsmaster
  • Include a billing address and a shipping address.
  • The P.O. number
  • Net 30 terms
  • Description of what you're ordering
  • Signature

If you would like to pay by bank transfer please call us on 0800 047 3425

*Purchase orders are accepted for educational and government orders. Our payment terms are Net 30 days. Other customers seeking 30-day terms will be considered on a case by case basis. All purchase orders are subject to credit approval prior to shipment.

 
 

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